When is support available?

Support is available 24 hours a day, Sunday to Friday.

What support do you offer?

We offer support through our dedicated online and telephone channels. Managers can ask for help with any issues using IRC, our Mojo Helpdesk ticketing system, or email. They can also call our English– and Mandarin–language hotlines for immediate emergency support. Lastly, new and struggling Trading Offices receive support every step of the way from our Trading Floor Development Team.