Can I close a trade over the phone?

Trades cannot be closed over the phone. However, if you need urgent technical or trade support, you can call one of our dedicated hotlines.

Can I place a trade over the phone?

No. Trades cannot be placed over the phone. However, if you need urgent technical or trade support, you can call one of our dedicated hotlines.

What are my risks in trading?

In trading, the amount of risk you take on initially depends on your MPP (Monthly Profit Projection), which in turn is based on your previous performance in trading the markets. The more you trade and the more profit you make, the higher your risk limits (Net Loss and Loss From Top) can go.

What lot size can I trade?

The minimum allowed lot size varies from market to market. However, the most common lot size is 100 shares.

What is the forex spread?

The forex spread varies from currency pair to currency pair. There is no single spread that covers all of them.

Is there slippage while trading with you?

Slippage is kept to an absolute minimum thanks to our proprietary software and business systems. You can be confident that when you trade with us, your orders will get filled promptly at the right price.

Do you allow hedging?

Yes. We allow hedging trading strategies, where day traders can reduce the amount of risk exposure they experience on a market by trading one security, and then offsetting it by trading another security.