What is the net loss limit for each trader?

Net Loss is the amount that a day trader can stand to lose in a trading day. It is a risk limit automatically set by the MPP (Monthly Profit Projection) system, which can be overwritten using ERP (Enhanced Risk Process). The minimum Net Loss limit for a new trader is $100.

What is ERP? How does it work?

ERP is short for Enhanced Risk Process. It is a way to increase trading risk limits beyond what the MPP (Monthly Profit Projection) system allows, giving you the opportunity to manage risk for traders yourself. You can use ERP to allocate risk among a group of traders, reduce risk, set preset timers, and withdraw funds.

What is the difference between the Live and non-Live versions of PPro8™?

PPro8™ Live allows traders to trade with real markets and real funds, in real time. The non-Live version of PPro8™, called Training Platform, allows traders to practice trading with real markets and virtual funds, in real time. Please note that symbol availability in the Training Platform is not necessarily an indication of symbol availability in Live.

What support do you offer?

We offer support through our dedicated online and telephone channels. Managers can ask for help with any issues using IRC, our Mojo Helpdesk ticketing system, or email. They can also call our English– and Mandarin–language hotlines for immediate emergency support. Lastly, new and struggling Trading Offices receive support every step of the way from our Trading Floor Development Team.

What is the minimum trade size?

There is a minimum trade size for orders on securities, however, there is no “one size” because it varies from market to market.

What is the maximum trade size?

There is a maximum trade size for orders on securities, however, there is no “one size” because it varies from market to market.

How long can I keep a position open?

You can keep a position open as long as you wish, provided that you close it out by the end of the trading day. We do not allow holding of overnight positions.